Unrivaled End-to-End Support for Merchants and Customers

PayCafe offers merchant and billing-related customer support unlike any other payment provider. No more worries about staffing your billing support.
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Customer Support Like You’ve Never Experienced Before

End-to-End Support

As a PayCafe merchant, you and your customers have access to our support team. We provide our merchants with support for their payment processing needs and billing support for our merchants’ customers whenever they engage in a transaction through the PayCafe shopping cart.

Tickets, Phone and Chat

Contact us via our Support Ticket System, phone, email, or live chat.

United States Based

No other company cares as much PayCafe does about our merchants and their customers. We never outsource our critical support teams.

24x7x365 Expert Support

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Hundreds of Articles, Videos and Support Resources

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Find How-Tos, step by step tutorials and answers to frequent questions. Learn More


More of a visual learner, visit our You Tube Channel for our training videos.Learn More

HTML Guide

Are you an HTML Expert, find a detailed guide to develop on PayCafe in our HTML Guide.Learn More

User Manual

Learn how to use PayCafe from basic to advanced techniques, by accessing online manual.Learn More

Happy Customers

From Whole Foods to one-of-a-kind boutiques, PayCafe supports businesses of all types and sizes.